Making
travel reservations through Asia
Pacific Travel Co.,
ltd.
(Vietnam)
is secure and guaranteed. In most of
the cases, advance payment by credit
card or bank transfer is required.
The Charge on your card will appear
as
Pacific Travel (Vietnam)
Your use of this Web site is expressly
conditioned on your acceptance of the
following terms and conditions. If you
do not agree with any part of the following
terms and conditions, you should not
use this site.
1.
How to make reservations
The
reservation should be sent by fax, mail,
or e-mail to:
Head
Office in Hanoi Capital Vietnam :
Asia
Pacific Travel
Address:
66 HANGTHAN ST, BA DINH DIST -
HANOI
- VIETNAM
Tel
: (84.4) 37568868 - 38364212
Fax
: (84.4) 37567862
Hotline
: + 84.9.1 3224473
Email
: info@asiapacifictravel.vn or pacifictravel@hn.vnn.vn
Office
in Danang city - Vietnam :
Add:
79 Thanhlong St.,Haichau Dist, Danang
City,Vietnam
Tel:
(84.511) 3 286 088
Fax:
(84.4)3 7567862 /(84 511)3531897
Office
in Hochiminh city - Vietnam :
Adventure
tours in Hochiminh city
Address
: 127 BanCo Str - District 3 , Hochiminh
city
Telephone:
( 84.8 ) 62729925
The
reservation is valid only if you have
received a confirmation of
Asia
Pacific Travel upon
your payment of deposit.
2
Confirmation
Asia
Pacific Travel will confirm the tour
booking by email or fax stating the
specifications which are to be fullfilled
relevant requirements of the participants,
meanwhile, any failure in the fulfillment
of the requirements. Tour participants
must be required to reconfirm his/her
reservation on the final arrangement
which considered a contract between
two parties.
3
.Cancellation
and Cancellation fees
Notification
of cancellation made by tour participant
in writing: email or fax and must be
received by Asia Pacific Travel.
FIT
Cancellation:
-
More than 31 days before departure:
no cancellation charge
-
Between
31 – 8 days before departure: 25% charge
of the total tour cost.
-
Between
7 – no show on the day of departure:
100% charge of the total tour
cost.
GIT
Cancellation:
-
More than 61 days before departure:
25% cancellation charge
-
Between
61 – 31 days before departure: 50% charge
of the total tour cost.
-
Between
30 – 15 days before departure:
100% charge of the total tour
cost.
No
refund or reduction will be made to
any member of GROUP/F.I.T who breaks
the journey from the itinerary or any
part of the itinerary in Vietnam.
4.
Deposits
A deposit
of 30 % of the tour price is required
when you confirm your booking.
Deposit
should be made by credit card or bank
transfer to the bank account of - ASIA
PACIFIC TRAVEL Co ltd.
5.
Payments
5.1/
For secure payment online through
www.onepay.vn
( Vietnamese secure payment system with 4% bank
fees). Please fill in the form below:
Customer name*
E-mail*
Phone
number*
Fax
Address*
City*
Country*
Receiver address*
Once receiving your information, we will
send you a secure link for payment
online.
Note: (*) means necessary information
5.2 /
By
bank transfers
:
-
Beneficiary name: Asia
Pacific Travel Co., ltd.
-
Beneficiary address: 66
Hang Than st, Ba dinh,
Hanoi,
Vietnam
-
Beneficiary Account number:
0021.370.748. 008
- Bank
name: Bank
for Foreign Trade of
Vietnam,
Thang long Branch
-
Website:
www.vietcombank.com.vn
-
Swift code or Bank code for transfer:
B F T V
V N V X 0 4 9
-
Note: bank fees is on your side
Bank
credit transfer as well as expenses,
which must be charged by the customer,
are credited on the above account.
5.3 / Credit
card: Visa and Master card
[
form of authorization will sent to you
by request ]
For
payment by credit card, 3% of expenses
are charged by customer who has to fill
in the form and make a copy of his credit
card, then both documents must be faxed
to the following number: (84.4) 37567862.
The
form and photocopy of your passport
must be sent to which are regarded as
the final and legal proof of your payment
for ASIA PACIFIC TRAVEL.
As the payment has been made, ASIA PACIFIC
TRAVEL will draw up a confirmation
which is considered a contract between
two parties.
If
you don’t want to show your credit card,
we would like to provide you an
optional method of payment online by
credit card with Vietnamese
System
www.onepay.vn
through our secure website link.
5.4 / Money
Transfer
Payment
by money transfer service of Western
Union
You can choose many of bank agents of
Western Union
in your country or do it online to transfer
money to our company. Please follow
the guide of http://www.westernunion.com
After that, please send us the bank
code of this transaction by fax/ mail,
then if it is approved, we will send
you the confirmation. (Bank charge may
apply. This, if any, will be settled
by client)
6.Liability
ASIA PACIFIC TRAVEL is committed to
doing it's utmost to provide the services
to the best of it's capacity and upon
the satisfaction of it's clients. It's
the understanding of the concerned parties
that we acts as an intermediary between
the clients and airlines, hotels, transport
operators and other contractors providing
the services to it's clients.
ASIA
PACIFIC TRAVEL will in no event be liable
to the clients, by reason of breach
of services or unsatisfactory services
provided to the clients by third parties
or by way of indemnity or in tort or
otherwise, for any loss, injury, damage,
delay and change in schedule or other
adverse events, which are beyond the
control of ASIA PACIFIC TRAVEL and /or
sustained by an act or default of any
person or company providing the services
to the clients. The clients warrant
that AASIA PACIFIC TRAVEL will not be
responsible and/or liable for any additional
expense and/or damage incurred due to
any delay, accidents, natural disasters,
political changes or social unrests.
7.
Claims
All disputes, claims and litigation
regarding the services will first be
settled by way of negotiations and mutual
understanding. In the event such negotiations
and mutual understanding fail. The disputes,
claims and litigation will be finally
settled by arbitration of the Vietnam
International Arbitration Centre (VIAC)
at the Chamber of Commerce and Industry
of the Socialist Republic of Vietnam.
All claims must be submitted in writing
within 30 days after the end of the
services.
8.Insurance
Upon
request. Insurance fee is 1.5USD per
day per person, covered with accident
insurance up to 10000 USD ( Ten thousand
US Dollars) by Vietnam Insurance Company
“BaoViet”.
Weather
